Business Operation Manager

At Browzwear, our team develops and delivers cutting-edge technology helping global fashion and apparel organizations overcome some of the most complex challenges. We continue to innovate and evolve rapidly as we enable the world’s leading companies to embark on their digital transformation journeys. Our innovative software products are used globally, leading the revolution in 2D CAD and 3D simulation for fashion.

We are looking for a Business Operation Manager to join our team

In this role, You will work closely with stakeholders across the organization to identify business requirements and translate them into effective solutions. You will be a data-driven individual with a hands-on approach to problem-solving, have experience managing cross-functional projects, and be a great team member.

Responsibilities

• Work closely with various departments (Sales, Marketing, Business Development, Finance, etc.) to define operational plans and requirements aligning with the business goals.
• Plan, manage and monitor cross-functional projects and initiatives to support the company's scaling.
• Translate business requirements into detailed designs across all layers: systems, processes, environments, tracking, and reporting.
• Design analysis and reports to identify gaps, opportunities, and threats in the company’s business flows.
• Create and maintain system documentation, including functional and technical specifications, user guides, and training materials.
• Develop and maintain data quality standards and processes, ensuring data accuracy and consistency across systems.
• Troubleshoot and resolve system issues in a timely manner, working closely with R&D and Business applications team.
• Lead communication and change management processes across the company
• Managing multiple tasks at a time in a fast-paced environment
• Stay up to date with industry trends and best practices in marketing and sales operations.
• Create Ad-hoc reports and dashboards in Salesforce.
  
  

• 2+ years of experience working in Business Operations, Project Management, Information systems, or Management Consulting
• Bachelor's degree in Industrial Engineering / Information Systems / Finance or any equivalent degree
• Proven ability to lead teams without authority
• Able to translate business needs into business processes and solutions.
• Experienced with planning processes automation, system integrations, and scalable solutions
• Proven experience in writing specifications & design documents
• Strong quantitative capabilities and the ability to translate results into actionable insights
• Strong knowledge of Business Applications (Salesforce, Marketo/Hubspot/Pardot/Marketing Cloud is a must) and BI tools (Tableau advantage)
• Experience in working for a B2B startup and SaaS hypergrowth company.
• Great interpersonal and communication skills
• English native speaker