Site Reliability Engineer (SRE)

We are in looking for a Senior Site Reliability Engineer (SRE) with high motivation levels to become a pivotal part of our ISR team at Via, Israel. You will play a crucial role in enhancing our SRE efforts and providing superior support to Via's teams

What You’ll Do:

• Proactively handle service and infrastructure outages, conduct in-depth root cause analyses, and implement actions to mitigate incidents. While some alerts or incidents will be accompanied by runbooks, your understanding of our infrastructure will be essential in troubleshooting unanticipated alerts or crashes.
• Help with the design, maintaining, and upgrading of the infrastructure.
• Mentoring for simplifying the database areas among the teams with regard to retention, load, user data distribution, troubleshooting, performance, and other database-related concerns.
• Work on mission-critical systems in a large-scale production environment.
• Work with cloud-native advanced technologies and solutions such as Kubernetes, Terraform, ArgoCD, Prometheus, and cloud-managed services.
• Perform routine maintenance tasks, such as provisioning and cost optimization, while ensuring compatibility with existing applications and data.
  
  

Who You Are:

• English - High Level
• *Good communication skills
• Fast learner: you can quickly master concepts, disciplines, and methods.
• Self-starter and independent.
• Minimum 3 years of experience in working and troubleshooting production workloads
• Minimum 2 years of experience in Linux.
• Minimum 3 years of experience in AWS Cloud.
• Minimum 2 years of experience in Networking - OSI layers, debugging and troubleshooting general networking issues
• Scripting skills (python/bash)
• Knowledge and experience with docker and Kubernetes – Must.
• Experience in production environments with a focus on disaster recovery, large scalability, and upgrades with zero downtime.
  
  

Advantages:

• Experience with IaC tools - any sort of experience is a big advantage.
• Experience with monitoring tools - Prometheus, Grafana, Newrelic, Datadog, etc..
• Experience with building CI/CD pipelines - Gitlab, Github actions, Jenkins, etc..
  
  

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.