Product Manager-Data Temporary

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Product Manager - Reporting / Data Visualization

Company Overview:

We are a leading CCaaS company focused on delivering innovative software solutions to empower businesses in optimizing their customer experience interactions. Our cutting-edge technology enables data-driven decision-making, and we are seeking a skilled Product Manager to join our dynamic cross suite team. This role will play a crucial part in shaping our reporting and data visualization capabilities, ensuring our customers have the tools they need to gain valuable insights and drive business growth.

Role Overview:

As a Product Manager specializing in Reporting / Data Visualization, you will be responsible for driving the development and enhancement of our reporting and data visualization features within our CXone suite. You will collaborate closely with cross-functional teams, including engineering, design, sales, and customer success, to define and execute the product roadmap. You will work closely with customers and stakeholders to understand their needs and translate them into product requirements and specifications.

Key Responsibilities:

• Requirement Gathering: Conduct extensive research and engage with customers, sales teams, and other stakeholders to gather insights and understand customer pain points. Translate these insights into clear and actionable product requirements, user stories, and specifications.
• Product Development: Collaborate with engineering and design teams to develop and prioritize new reporting and data visualization features. Drive the end-to-end product development process, including scoping, prototyping, testing, and release planning. Ensure timely delivery of high-quality, user-friendly features.
• Stakeholder Management: Work closely with cross-functional teams, including sales, marketing, customer success, and executives, to align product initiatives with business goals. Communicate product updates, progress, and key milestones to stakeholders, ensuring their buy-in and support. Interact with 3rd party vendors to understand high level design and integration into CXone suite 
• User Experience and Design: Collaborate with the design team to create intuitive and visually appealing reporting and data visualization interfaces. Ensure a seamless user experience and drive continuous improvement through user feedback and usability testing.
• Data Analysis and Insights: Utilize data analytics tools and methodologies to gather insights on user behavior, usage patterns, and feature performance. Use these insights to make data-driven decisions and prioritize product enhancements.
• Market and Competitive Analysis: Stay informed about industry trends, competitor offerings, and emerging technologies related to reporting and data visualization. Conduct market research to identify new opportunities and potential partnerships to enhance our product offering.
  
  

Qualifications and Skills:

• Bachelor's degree in computer science, Engineering, or a related field.
• Proven experience (5 years) as a Product Manager, in the B2B SaaS industry, with a focus on reporting, data visualization, or analytics products.
• Strong understanding of reporting and data visualization concepts, techniques, and best practices.
• Familiarity with relevant tools and technologies such as business intelligence platforms, data visualization tools (e.g., Tableau, Power BI), and data analytics frameworks.
• Ability to gather and translate customer requirements into actionable product specifications.
• Strong analytical and problem-solving skills, with the ability to leverage data to drive decision-making.
• Excellent communication and presentation skills, with the ability to influence and collaborate effectively with cross-functional teams and stakeholders.
• Proven record of accomplishment of delivering high-quality products on time and within scope.
• Agile development experience and familiarity with agile methodologies (e.g., Scrum, Kanban).
  
  

Passion for technology and the ability to stay updated with the latest trends and advancements in reporting and data visualization.

Join our dynamic team and contribute to shaping the future of reporting and data visualization of the leading CXone suite of products

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.