לחברת תוכנה בתחום ה- Payment דרוש /ה נציג /ת תמיכה טכנית Help desk

Company Description

Pelecard is a Leading Credit Card Clearing House in Israel that provides clearing solutions for over 10,000 companies. Our comprehensive set of solutions includes POV, desktop, mobile, website, and EMV Readers, allowing businesses of all sizes to securely complete credit card transactions. Information Security is a top priority for Pelecard, and we were one of the first companies in Israel to adopt a PCI DSS Level 1 compliance.

This is a full-time on-site role for a Technical Support Help Desk Representative at Pelecard located in Rishon LeZion. The role involves providing technical support and assistance to customers regarding payment card processing, troubleshooting issues, and communicating effectively to ensure a smooth payment experience.

• Analytical Skills and Communication skills
• Knowledge of Payment Card Processing and Finance
• Experience in Accounting is a plus
• Excellent problem-solving and customer service skills
• Ability to work well in a team and handle high-pressure situations
• Fluency in Hebrew and English
• Bachelor’s degree in Computer Science or related field is preferred