Similarweb
- 19/12/2023
- תל אביב - יפו
Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!We’re looking for an experienced Account Manager - French Speaker for the dedicated Similarweb SMB team, to be accountable for the retention and expansion of existing accounts in addition to driving the adoption of our Marketing solutions in core processes across the business. This role reports to the Team Leader of the Transactional industries account management team.Why is this role so important at Similarweb?Similarweb is used by thousands of companies, of every size and from every industry, to give them a competitive advantage in driving online traffic.As an Account Manager, you will be responsible for developing, executing & owning a long-term relationship with customers and key decision makers, helping them strategize & reach their business goals and KPIs.So, what will you be doing all day?Your role as part of the account management team means your daily responsibilities may include:
- Manage, influence and grow long-term partnerships through higher product adoption, customer satisfaction and overall engagement
- Constantly Identify and lead upsell opportunities to drive business growth
- Understand customers’ business goals, and proactively support achieving those goals using Similarweb solutions
- Lead commercial relationship with the customers & key decision makers, including quarterly business reviews, contract renewal and expansion.
- Maximize engagement & product adoption with account users in order to exceed commercial targets
- 3 years+ of proven commercial experience as an account manager or sales manager for software or internet-based solutions
- A French native speaker is a must!
- Ability to influence, confidently handle objections, and resolve customer issues
- Experience client-direct account management and/or sales, and be highly successful at running consultative sales processes in large, complex prospect organizations
- Ability to lead with confidence commercial discussions
- Experience in presenting to and interacting with procurement & senior management of organizations
- Deep understanding of value drivers in recurring revenue business models
- Team player able to effectively interact with colleagues and business partners across the company
- Strong understanding of the digital marketing space
- Excellent communication and presentation skills
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