Customer Success Manager

Why This Role is For You
Are you ready to partner with strategic enterprise clients and help them unlock measurable business impact?
In this role, you will combine data-driven insights, operational excellence, and strategic thinking to ensure our automotive partners maximize value from our platform.
You will play a key role in connecting business goals, performance data, and product adoption into a structured, outcome-driven customer journey.

About the Role
As an Enterprise Customer Success Manager, you will own relationships with key automotive brands and ecosystem partners. You will be responsible for driving measurable outcomes, leading business reviews, and ensuring long-term retention and growth.

What You Will Be Doing
Serve as the strategic point of contact for enterprise automotive clients
Monitor clients' performance and translate it into clear business insights and actionable recommendations
Develop structured success plans aligned with client KPIs and business objectives
Build and lead Business Reviews focused on ROI and growth opportunities
Maintain high operational standards, meeting strict SLAs and ensuring data accuracy
Collaborate cross-functionally with Product, Marketing, and Engineering to improve client outcomes
דרישות התפקיד
Your Skills and Experience
2+ years of experience in Customer Success or Performance roles
Experience working in SaaS / Ad-Tech / Tech environments companies - an advantage
Experience managing enterprise or strategic accounts
Strong analytical skills with the ability to validate, interpret, and present performance data
Ability to translate complex data into business recommendations
High attention to detail and commitment to accuracy
Excellent communication and stakeholder management skills
Ability to thrive in a fast-paced, dynamic environment and manage multiple high-priority projects simultaneously
Experience in the automotive industry – a plus