Sales Operation Manager (Maternity Leave replacement)

About us

Penlink is a global leader in digital intelligence solutions. Our advanced technologies simplify complex data, empowering public safety organizations to make informed decisions quickly and effectively. We believe in the power of data-driven intelligence to accelerate clarity in decision-making for global security, strategic operations, and the most critical missions.

Job Description

Key Responsibilities:

Collaborate with internal teams, ensuring smooth workflows and coordination of projects.
Possess a foundational understanding of sales processes to support project management tasks effectively.
Oversee and manage both existing and new deals, ensuring ongoing tracking and updates in collaboration with the sales department.
Perform data analysis on demand and generate comprehensive reports for management to support decision-making.
Develop and deliver presentations for quarterly and mid-year reviews that summarize company performance, key business trends, and data insights.
Manage payment tracking and processing while ensuring renewals are handled efficiently in coordination with the finance team.
Lead contract handling processes by collaborating with the legal team, managing legal documentation, and maintaining communication with company lawyers.
Collect and consolidate information from various internal departments (Security, IT, Support, Delivery, Marketing) to complete customer questionnaires and inquiries effectively.

Requirements:

Proven experience in coordination work, project management, and basic sales operations.
Strong analytical skills with the ability to manage and interpret data systems.
Excellent presentation-building capabilities with attention to detail.
Ability to work across departments and communicate effectively with teams such as Sales, Finance, Legal, and IT.
Fluent English – Must
Proficiency in monitoring financial operations, including payments and commission tracking.