Senior Product Manager

Product Manager – Payment Processing and Merchant Insights
We're looking for an experienced Product Manager with a minimum of 4 years of experience developing impactful products to lead the creation of essential processing functionalities and data-driven analytics solutions for merchants. This role requires a blend of technical acumen, data-driven thinking, and the ability to bridge technical and business needs, delivering impactful products that improve transaction success and provide merchants with valuable payment insights.

About the Role:
As a Product Manager for Payment Processing and Merchant Insights, you'll work at the intersection of payment technology and data analytics. You'll oversee the development of core payment processing features and you'll build and enhance products that transform transactional data into actionable insights, helping merchants make informed decisions to optimize their payment performance. You will work closely with cross-functional teams, including engineering, analytics, and merchant success, to deliver products that not only meet but exceed market and business needs.

What you will do
Lead Product Strategy for Payment Processing: Define, prioritize, and drive the development of essential payment functionalities, focusing on transaction processing, settlement, reconciliation, and compliance to ensure high performance and reliability.
Develop Data-Driven Insights Products for Merchants: Create and enhance products that leverage payment data to provide merchants with actionable insights, such as performance dashboards, fraud trends, and revenue optimization tools.
Bridge Technical and Business Requirements: Act as a liaison between technical and business teams to ensure alignment on goals and priorities, translating complex technical capabilities into business-friendly insights and vice versa.
Collaborate Cross-Functionally: Work closely with engineering, data science, analytics, and operations teams to ensure cohesive product development, identifying and addressing challenges across the product lifecycle.
Analyze Market and Merchant Needs: Conduct market research and gather merchant feedback to identify trends and pain points, prioritizing features that maximize value for high-volume and enterprise merchants.
Optimize Key Performance Metrics: Monitor and refine KPIs for payment functionality, such as transaction success rates and error reduction, and leverage analytics to enhance the effectiveness of merchant-facing insights products.
Stay Current on Industry Trends: Keep up with industry advancements in payment processing, data analytics, and merchant services, particularly focusing on fraud prevention, data security, and global compliance, to maintain a competitive edge.
What are we looking for
Over 4 years of product management experience, with a strong focus on data-centric products.
Technical Skills: Solid understanding of system workflows, integrations, and APIs, with experience in defining and optimizing end-to-end data flows and collaborating with engineering teams to build scalable solutions.
Data-Driven Mindset: Proficiency in data analytics tools and methodologies, with experience in using data to shape product roadmaps and improve merchant insights.
Business Acumen: Ability to bridge technical and business requirements, communicating effectively across teams and translating data and technical insights into actionable business strategies.
Strong Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex ideas to technical and non-technical audiences.
Nice to have
Familiarity with payments, fintech, or merchant services industries, including trends in data security, compliance, and fraud prevention.
Understanding of payment processing workflows and technologies, with hands-on experience in developing transaction, settlement, and reconciliation functionalities.
Background as a Data Analyst, BI Developer, Data Engineer, or a similar role.
Knowledge or experience in Accounting or Finance.