IT Help Desk

A large fintech company located in Ramat Gan is looking for an IT Help Desk specialist with
experience
:Responsibilities
Supports the new hires onboarding by installing, deploying, configuring and troubleshooting end user’s equipment, software and app
Acts as the first point of IT contact for any technical issues
Resolves requests for technical assistance either in person, ticketing system, or over the phone
Administers and supports desktop PC’s, laptops, printers, MFPs, VDIs, VoIP devices and smartphones
Maintains and supports in-office IT equipment and back-office systems
Maintains and tracks IT Equipment inventory stock to support everyday activities
Deploys new hardware and software as needed
Troubleshoots system and network problems, diagnoses and solves hardware/software faults
Ensures that system records and procedures are accurate and current
דרישות התפקיד
University degree in Information Technology or a relevant field
Previous experience in a similar position will be considered as advantage
Excellent command of the English language
Ability to multitask, prioritize and work independently
Strong communication, problem-solving and organizational skills
Ability to master new technology quickly and to work in a fast pace environment
Ability to work under pressure efficiently

:Benefits
An attractive remuneration package will be offered to the successful candidate