International Support and Implementation Engineer

Join a leading, innovative, and stable tech company that’s expanding globally.
We're looking for an experienced Implementation Specialist to become part of a top-notch team working with international clients, primarily in North America.
This is a full-time position based on US working hours – starting in the afternoon (Israel time), including occasional weekend availability.

If you have strong English skills, hands-on experience with time & attendance systems, and a passion for working closely with implementation teams, developers, and product managers – this opportunity is for you.

What You’ll Do
- Provide technical and functional support to our global clients (focus on North America)
- Write business and technical specifications
- Collaborate daily with R&D and Product teams to resolve issues and implement improvements
- Deliver training sessions in English – on-site, remote, or via documentation
דרישות התפקיד
- 2+ years of experience implementing time & attendance or workforce management systems
- Experience working with business clients
- Experience with North American clients – strong advantage
- Familiarity working with development and product teams – advantage
- Strong written and verbal communication skills in English
- Experience writing functional and technical specs
- Knowledge of SQL – advantage