Microsoft Dynamics 365 CRM Team Lead

Who We Are:
We are building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely.

The Role:
We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.

You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Who You Are:
A solution-oriented professional with strong project ownership skills
Available to work primarily US hours (NY Time Zone)
An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
Passionate about building scalable systems and streamlining business operations
A self-starter who thrives on structure, clarity, and cross-functional collaboration
Committed to data quality, system integrity, and user success

Responsibilities:
Own and manage the entire Microsoft stack including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
Administer, configure, and continuously improve D365 CRM and the Power Platform suite
Lead architecture, governance, and release management for environments, CI/CD, and ALM
Provide technical support and training to users across the company
Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
Champion data accuracy and oversee documentation, data uploads, and reports
Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
Evaluate and implement changes via configuration/customization based on evolving business needs
דרישות התפקיד
Requirements:
10+ years of experience in enterprise software design and administration
5–7 years of direct experience with Microsoft Dynamics 365 CRM, Power Platform, Power Pages, Power Automate, Power Apps, SharePoint, and MS Teams
Strong project management and stakeholder engagement skills
Hands-on experience with Visual Studio, Git, C#/.NET, SQL, and the Microsoft developer ecosystem
Proficiency in administering CRM systems, managing business flows, security roles, and model-driven apps
Availability to work primarily US hours (NY Time Zone) – capable of working in a largely asynchronous environment
Experience with modern tooling including TypeScript, Liquid, Azure DevOps YAML pipelines, CI/CD test automation, telemetry, and monitoring
Familiarity with DevOps, Agile, and SDLC best practices
Experience in the banking/fintech domain, portal implementations, and data governance – A bonus
Power BI, Visio, Excel, basic SQL, and relevant Microsoft certifications – A bonus

Job location: Jerusalem-3 days a week in the office.