אברא מגייסת תומכ/ת Help Desk מקצועי/ת ומוכשר/ת!

We are looking for a Help Desk Technician for a technology project in the shipping industry. In this role, you will provide technical support to users, manage end-user devices, and work with various tools and systems specific to the shipping field. The responsibilities include:

Providing technical support for end-user devices (computers, mobile phones)
Troubleshooting issues with Microsoft Office applications (Word, Excel, PowerPoint)
Working with SharePoint, Monday, and ERP systems related to shipping
Software and hardware installations and configurations
Basic technical support in communication technologies (no expertise required)
Collaborating closely with the project team to solve problems and provide technical guidance to users
דרישות התפקיד
At least 3 years of experience in IT support (Help Desk)
Experience with Microsoft Office applications (Word, Excel, PowerPoint)
Experience with SharePoint, Monday, and ERP systems in the shipping industry (preferred)
Basic understanding of communication technologies (no expertise required)
High proficiency in English – required
Strong problem-solving skills and the ability to work independently as well as in a team
Quick learner with a desire to grow in the shipping industry
Flexibility for remote work depending on project needs
Advantages:

Work on a technology project in the shipping industry
Opportunities for career growth and professional development
Great working conditions in a professional and young environment