Restaurant Manager

Restaurant Manager

What will I be doing?

As a Restaurant Manager, you are responsible for managing operations of the restaurant to deliver an excellent Guest and Member experience. Our Restaurant Manager will also be required to manage, train, and develop team members and supervisors, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all Outlet operations
Maintain exceptional levels of customer service
Ensure compliance of brand standards
Recruit, manage, train and develop the team
Manage guest queries in a timely and efficient manner
Assist other departments wherever necessary and maintain good working relationships
Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
Set outlet targets and objectives, work schedules, budgets, and policies and procedures
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Be environmentally aware
Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Waldorf Astoria brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Management and/or supervisory Food and Beverage experience
Fluent in English and Hebrew (Mandatory)
Experience in the hotel industry (Mandatory)
Leadership and management skills
Flexibility to respond to a range of different work situations
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure
Excellent grooming standards
Willingness to develop team members and self

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Degree in relevant area
Passion for delivering exceptional levels of guest service