Customer Service and Sales Coordinator

Spark IL is a social digital peer-to-peer lending platform that enables Israelis and Jews around the world to provide 0% interest loans to small businesses in Israels social and geographic periphery.
Through the platform, lenders can connect personally with the entrepreneurs they support and see the real impact of their loan.

We are a non-profit public benefit organization (NGO) driven by a strong social mission.
Were looking for passionate team players who care deeply about making a difference and want to be part of a growing social startup, working alongside a team of dedicated professionals motivated by doing good.

Spark IL is seeking a highly organized and execution-driven Marketing Operations Coordinator to support the day-to-day implementation of our marketing, community, and engagement activities, reporting directly to the Marketing Director.

This is a hands-on operational role focused on ensuring that campaigns, projects, and community initiatives are executed smoothly an

דרישות:

- Native-level Hebrew and English
- 1-3 years of relevant experience in a marketing operations, marketing coordination, community management, or project coordination role
- Experience in a mission-driven organization, NGO, startup, or fast-paced environment is a strong advantage
- Hands-on experience executing marketing tasks including managing communications, follow-ups, workflows, and coordination across teams and stakeholders
- High level of accuracy, organization, and attention to detail
- Strong service-oriented mindset
- Excellent written and verbal communication skills in English and Hebrew
- Experience with Monday.com CRM is a strong advantage
- Ability to manage multiple processes simultaneously and follow through

- Comfortable working independently while reporting to the Marketing Director
- Strong sense of responsibility and ownership over tasks
- Experience working with communities (WhatsApp groups, mailing lists, CRM)
- Background in email marketing, operations, or cust