Customer Success Manager - Threat Exposure, ERM 23661

Join our company, Threat Exposure, and help redefine Threat Exposure Management.
Founded in 2021, our company pioneered the Preemptive Exposure Management (PEM) category - automating risk remediation across complex, multi-vendor environments. With continuous assessments and integrations with 70+ security tools, our company empowers teams to assess, verify, and safely remediate exposures without disrupting operations.
our company , Threat Exposure is in search of a dedicated Customer Success Manager (CSM)!
Were looking for an experienced and passionate Customer Success Manager to ensure our companys customers achieve maximum value from our solution. You will play a vital role in Onboarding, driving adoption, and nurturing customer relationships. You will be the customer's advocate within our company and a strategic partner they trust.
Key Responsibilities
Lead smooth customer onboarding and ongoing relationship management.
Act as the primary customer point of contact, ensuring satisfa

דרישות:

At least 2+ years in a Cybersecurity or Technical Customer-facing role.
Hands-on knowledge of firewalls (our company, Palo Alto, Fortinet, Cisco, etc.) is a must.
CCNA or equivalent certification - strongly preferred.
Experience with incident response, troubleshooting, and security analysis.
Strong communication skills and ability to build trust quickly with stakeholders.
Proven time management and multitasking skills.
Self-starter with an ownership mindset.
Nice to Have
Experience with SaaS-based security platforms.
Exposure to enterprise or MSSP environments.
Familiarity with CRM/ CSM tools like HubSpot, Salesforce. המשרה מיועדת לנשים ולגברים כאחד.