Manager, Engineering

We are looking for an experienced Engineering Manager to lead our key Czech teams developing a global SaaS product for Digital Customer Experience, used by some of the worlds largest companies. This is a global role, collaborating with teams across multiple continents.
Our product grows by hundreds of percent each year in both usage and traffic. We work with cutting-edge technologies, operate a mature product with robust infrastructure, run dozens of data centers (all on AWS), continuously improve and automate processes, and tackle many exciting technological challenges.
Responsibilities:
Lead development teams in design, planning, delivery, and release of our SaaS product.
Manage SCRUM processes and optimize team efficiency.
Report to the R&D Director for Digital CXone.
Ensure delivery of high-quality software iterations in an agile environment.
Orchestrate the release cycle, including forecasting and deploying new software versions into production.
Oversee software maintenance, bug

דרישות:

35+ years of experience in a similar managerial or Scrum Master role.
Positive attitude and strong energy to lead teams and drive progress.
Creative problem-solving skills, ability to meet deadlines, and manage full delivery cycles without compromising quality.
Excellent communication skills, with the ability to explain technical topics to non-technical audiences
Strong command of English (written and spoken).
Willingness to work in a bilingual team: Czech office culture with humor, and English in the global environment.
Ideally, experience with SaaS products or software serving high-scale operations.
Hands-on software development experience is a plus. המשרה מיועדת לנשים ולגברים כאחד.