Help Desk Technician

We are looking for an Help Desk Technician to join our IT department.
Key Responsibilities:
Install, configure and maintain Laptops, desktops, printers and others IT equipment.
Providing support for end users.
Diagnosing and fixing Windows issues, login issues, connectivity problems and others daily routing issues.
Take ownership of patching and upgrade of end users' equipment.
Take ownership for Onboarding and Offboarding users.

דרישות:

Experience: 2-4 years of experience as an IT Specialist.
Good hardware knowledge of Laptops, desktop, etc.-must
Good knowledge of Windows OS(10,11)-must, Windows servers- advantage.
Knowledge with Image creation for desktops and laptops.
Good knowledge working with AD, Exchange and O365.
Experience with Anti-Virus, EDR and other security products.
Experience with FW- advantage.
Experience with Virtualizing systems- advantage.
Knowledge of Priority ERP- advantage.

High level of service, patience, and excellent human relations.
Ability to work under pressure and deal with multiple tasks, order and organization at a high level.
Ability to work independently or in a team and multi-task while managing tasks efficiently and professionally.
Accuracy, order and organization – task ation, management and ation of IT equipment.
ניסיון: 1-2 שנים