Sales Operations Manager

Description:

About the Role: We are looking for a Sales Operations Manager to join our Global Sales Operations team. You will help the company scale by working with sales teams, business operations, and other teams to improve reporting, sales processes, and best practices. Your work will enhance visibility, ensure data accuracy, and support the adoption of new tools and methods.

This role requires strategic thinking, analytical skills, and hands-on execution to improve efficiency and drive growth across our global sales teams.

• Define, document, and govern policies that guide how the business operates. Ensure clarity around R&Rs while maintaining fairness and consistency across all regions.
• Facilitate policies knowledge base.
• Work with internal teams to turn business challenges into scalable sales solutions.
• Support field teams and revenue operations teams to align global strategy with execution.
• Gather and define business process requirements for technical teams, mainly through Salesforce.
• Standardize reporting and enhance data accuracy to support data-driven decisions.
• Monitor the “revenue machine” to identify broken processes or operational bottlenecks.
• Ensure that business operations run smoothly and disruptions are quickly addressed.

• 4+ years of experience in revenue operations or a related analytical role.
• Strong proficiency in Salesforce CRM (admin certification preferred) or experience as a Salesforce CRM business owner.
• People-focused approach with a passion for sales operations and learning.
• Proven ability to manage multiple projects and work across global time zones.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Ability to influence outcomes and collaborate effectively with different teams.
• High proficiency in English - must.