Technical Writer

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and security is a core part of our mission. Our team of industry-leading software security experts are true pioneers, constantly pushing the boundaries with original research and technology innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production - a concept we call "liquid software." Wouldn't it be amazing if you could join us in our journey?

We are looking for an enthusiastic, creative, and driven Technical Writer to join the DevOps core writing team in Israel to conduct release activities, help drive content-related projects, and document features and functionality for our industry-leading DevOps solution. The successful candidate should be "Rosh Gadol" who proactively seeks answers and enjoys solving problems.

As a Technical Writer at JFrog you will…
Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more
Focus on user personas and their goals when creating content, ensuring it meets user needs rather than just describing product features
Manage the bi-weekly Release Notes preparation process, tracking releases, coordinating with other writers, and working with stakeholders for both SaaS and Self-Hosted releases
Participate in and possibly help lead content-related projects
Participate in usability efforts for new developments, including writing microcopy (UX writing) and providing feedback on UX/UI for the product
Track features and enhancements using Jira and other tools, identifying requirements and writing new content to accompany releases
Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki
To be a Technical Writer at JFrog you need…
3-5 years of experience as a Technical Writer in an enterprise software development environment
English at native level
Strong interpersonal skills with the ability to build and maintain key relationships
Excellent writing skills with an ability to structure content effectively and write clearly
Ability to work independently with a strong sense of responsibility and commitment
Capable of working accurately and quickly with attention to detail
Ability to multitask and meet tight deadlines, doing what's required to release content on time, including occasionally jumping online at less conventional times
Advantages
Knowledge, experience, and willingness to lead cross-organization projects, coordinating with various stakeholder
Experience with topic-based authoring and content reuse
Knowledge of DevOps principles, processes, and tools
Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux
Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console
Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs