Account Manager: Arabic Desk

Description:

eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. 

With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets.

We are constantly growing and are excited to share that we are looking for a Arabic Account Manager to join our team!

eToro is seeking account managers with former experience in the financial industry to join our dynamic Arabic team.

As an account manager (AM) in the customer-facing department, you will be responsible for maintaining relationships with the company's most valuable customers. Manage the growth of the portfolio of our client base, including upselling and cross-selling eToro products. 

What will you be doing?

• Deliver extraordinary service in alignment with the company's culture and values.
• Proactively engage with clients via phone and email to significantly boost regional client deposits.
• Ensure seamless collection of all necessary verification documents.
• Document all client communications in the CRM system.
• Act as an ambassador, embodying the company's vision and promoting our innovative products.

• native Arabic and professional fluency in English - a must!    
• Have outstanding communication skills both verbal and written
• Have a strong sales orientation
• Have a service orientation

It will also be nice if you

• Have former experience/knowledge in the Financial industry
• Have sales background
• Have a BA in Finance from a well-known establishment
• Have knowledge in Social Networking Platforms
• Have customer Service/Relationship Management and CRM experience

*This position is a full-time position working Mon-Fri In Israel (Hybrid)