Senior Data Analyst - Temporary

Description:

Fiverr is looking for a Data Analyst to join our fast-growing company and Data department to support Customer Care domain.

In this role, you’ll work closely with the Customer Care, Trust & Safety, and Product teams to analyze trends, identify risks, and drive operational improvements through data.

We’re looking for someone who is AI-native, tech-savvy, and curious by nature — a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action.

This position is temporary, a replacement for maternity leave.

• Serve as the data focal point for Customer Care & Risk teams.
• Analyze and derive actionable optimizations with the goal of improving user experience
• Provide supporting data for prioritizing new features and initiatives
• Plan, monitor and analyze AB tests for new features
• Make data accessible by well-defined tracking and processes
• Create optimal monitoring and visibility by building reports, alerts, and dashboards
• Manage multiple tasks at a time in a fast-paced environment
• Proactively provide insights that will lead the business growth

• 3+ years of experience as a Data Analyst (online industry – advantage).
• B.Sc. in Industrial Engineering, Information Systems, Computer Science, Statistics, or equivalent – must.
• Strong SQL skills – must; BigQuery – advantage.
• Experience with Tableau – must.
• Experience with AB test methodologies - a must
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.