HR Operations Specialist - Israel

Job Description Summary

Job Description

Summary:

As an HR Operations Specialist you will be participating in dedicated HR processes where you will be an expert handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GE Business/Location and cooperating with Senior experts / owners of your responsible HR service process.

Essential Responsibilities:

Support HR Operations services such as On-boarding, Off-boarding, employee life cycle, benefits (one or several of the processes) and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively.

Advise on questions/requests from employees, managers and the HR community in a professional, courteous & timely manner

Deal with operational issues and process failures, identifying and implementing appropriate solutions.

Develop action plan to mitigate operational risks or resolve escalated issues

Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process.

Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes

Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements

Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any issues

Identify frequent customers / process issues and be able to suggest process, procedure and training improvement opportunities

Cooperate with 3rd party providers when necessary

Qualifications/ Requirements:

Bachelor’s degree in Human Resources or related Business degree from an accredited university or college

Fully professional Hebrew and English language knowledge both verbal and written

Minimum 2 years of relevant professional work experience with demonstrated achievement in Service-oriented environment.

Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency

Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner

Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity

Desired Characteristics:

Strong problem-solving skills to quickly identify and present the creative/collaborative solutions

Strong communication skills

Ability to make decisions and manage competing priorities in a fast-paced, multi-task and highly matrixed environment, and connect effectively with employees

Previous experience working with Workday and any ticketing system