Partner Success Manager

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all. 

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Join the Wix Partner Success Managers EMEA/APAC team and play a pivotal role in making Wix the go-to choice for agencies building client websites. The position is based in Israel. In your day-to-day, you will: 

• Build and maintain strategic, long-term relationships with existing and newly onboarded partner agencies across EMEA/APAC

• Identify and execute opportunities to help partners grow their business using Wix’s products and solutions.

• Advocate internally for partners by deeply understanding their challenges and product gaps, and turning these into clear insights that contribute to the product roadmap

• Provide high-level product guidance and create opportunities for advanced technical training through workshops, webinars, and 1:1 sessions 

• Own partner retention for your EMEA/APAC portfolio, proactively identifying risks and unlocking growth opportunities

• 5+ years of experience in account management, customer success, or partnerships, preferably in B2B SaaS

• You have full professional proficiency in Hebrew and English, with excellent verbal and written communication skills

• You are a natural relationship builder, comfortable working with strategic stakeholders and senior decision-makers

• You can prioritize and manage multiple projects and deadlines in a fast-paced environment

• You have experience working with digital or creative agencies or service providers – an advantage

• As well as a requirement for Hebrew and English, fluency in another European language at native or near-native level, such as German or French -  is an advantage but not necessary

We are Wix Partners, our goal is to make Wix the place agencies think of when they want to build a website for their clients. How do we achieve this? - We’re focused on making our partners’ and their clients’ businesses successful by providing them with the tools to work the way they want and the platform they need to create any site for any client.