Product Manager

Pipl is the identity trust company. Our solutions allow organizations to provide frictionless customer experiences and approve more transactions with greater confidence and speed. We use multivariate linking to establish deep connections among more than 330 billion trust signals—email, mobile phone, and social media data that spans the globe—and then look at the big picture to derive identity trust.

To help us continue expanding our offerings, we’re seeking an experienced Product Manager with a strong background in identity verification, fraud prevention, and risk management. The ideal candidate will have hands-on experience developing data-driven, AI-powered products that help teams detect and prevent fraud, optimize account onboarding, and manage risk. An understanding of the challenges faced by risk and fraud teams in fintech, payments, e-commerce, and digital identity ecosystems is important.

What you’ll do:

Lead continuous market and competitive research to identify trends, unmet needs, and emerging opportunities in identity, fraud prevention, and trust scoring.
Analyze customer needs, market trends, and competitive offerings across fraud prevention, identity verification, and trust scoring solutions.
Translate market insights into evidence-based product requirements and roadmap recommendations.
Define and communicate clear product requirements, ensuring teams understand the business value, ROI, and purpose behind their work.
Drive the execution of product requirements end-to-end; coordinating with cross-functional teams, tracking delivery progress, and ensuring timely, high-quality releases.
Collaborate across teams to guide the product lifecycle; from market research and requirements definition, to roadmap planning, QA, and launch execution.
Drive market research and voice-of-customer programs, gathering direct evidence from customers and prospects to shape data-driven product direction.
Translate product strategy into actionable requirements for engineering, data science, and AI/ML teams.
Communicate product value, ROI, and business impact to all stakeholders to ensure alignment and buy-in.
Collaborate with sales and marketing teams to define positioning, messaging, and go-to-market strategies that differentiate Pipl in fintech, payments, and digital identity markets.
Establish, monitor, and optimize KPIs to continuously improve fraud detection accuracy, reduce false positives, and increase customer trust.

Requirements:

3–5 years of experience in product management within identity verification, fraud prevention, or risk management.
Deep understanding of risk management processes, team workflows, and operational challenges in fintech, payments, e-commerce, and account onboarding.
Experience engaging directly with customers, partners, and cross-functional teams.
Highly effective in managing cross-functional teams and communicating technical and business concepts to all stakeholders.
Analytical, data-driven, and experienced in defining, tracking, and achieving KPI targets.
Excellent communication and presentation skills, capable of influencing both technical and non-technical audiences.
Experience with payments, onboarding/KYC/KYB processes, and digital identity verification workflows.
Familiarity with leading platforms and tools in fraud prevention, identity verification, and risk management.
Experience delivering go-to-market strategies for B2B SaaS products in fintech, e-commerce, or digital identity.
Bachelor’s degree (or equivalent) in business, marketing, product management, or related field.