Payments Operations Analyst

DESCRIPTION

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 350+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!

____________________________________________________

If you are passionate about online payments, we are looking for a sharp Payments operations specialist to join Tango's awesome Payments Department.

You will play a significant role in ensuring the seamless and efficient functioning of Tango payment systems and processes, contributing a high level of service for our Streamers and users, and supporting the Tango platform’s growth and success.

The main responsibility will be to provide meaningful insights to the company about its payment performance, aiming to make customer journeys as frictionless as possible and maintain industry-leading performance and approval rates.

Do you want to join the party?

RESPONSIBILITIES
The role involves overseeing end-to-end global payment processing, owning payments performance analysis, and developing processes for monitoring and reporting.
Proactively identify optimization opportunities, collaborating with stakeholders for continuous feedback and improving user experience.
Ensuring compliance with Payment providers and regulations.
Executing, monitoring, and reconciling payments across various channels.
Collaborating with providers to optimize processes and resolve issues.
REQUIREMENTS
At least 3 years experience in payment management / Payment Service Provider.
Understanding of all aspects of a payment transaction, from payment acceptance, reconciliation, disputes, cross-border payments, and payouts.
Strong analytical skills, and attention to detail, combined with a broad and comprehensive business vision.
Readiness to work in a high-paced, dynamic, and challenging environment.
Quick-thinking, fast learner, and problem solver.
Master abilities in Excel and PowerPoint.
Hands-on SQL skills Must.
Bachelor’s degree in finance, Business, or a related field.

#LI-Onsite