Payments Operations Specialist

Description

We’re looking for a Payments Operations Specialist to join Okoora’s Operations team and take an active role in the day-to-day execution of payments, banking operations, and financial controls.

This is a hands-on role for someone with a strong understanding of banking or payments, a high level of accuracy, and the ability to take ownership of sensitive financial processes from start to finish.

What You’ll Do

• Manage the day-to-day processing of customer payments and incoming funds, ensuring accurate and timely execution.
• Review and validate payment instructions, including beneficiary details, bank account information, transaction amounts, and supporting documentation.
• Execute domestic and international payments through Israeli and international banking systems.
• Match incoming funds to customer transactions and ensure accurate allocation and recording within Okoora’s systems.
• Monitor payment flows and investigate exceptions, discrepancies, delays, and payment-related issues.
• Perform daily reconciliations, operational controls, and checks to maintain accurate financial records.
• Liaise with banks in Israel and abroad regarding payment investigations, confirmations, returns, and operational inquiries.
• Maintain accurate records and documentation related to payments, reconciliations, and investigations.
• Work closely with Support, Compliance, Product, and other internal teams to resolve operational matters.
• Take ownership of sensitive financial processes involving customer funds and company bank accounts, while following internal procedures and controls.
  
  

• Previous experience in banking, payments, financial operations, or a similar field.
• Good understanding of bank transfers and payment processes.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to manage multiple tasks simultaneously while maintaining a high level of control and precision.
• Good English reading and writing skills.
• Good working knowledge of Excel.
• Comfortable working in a structured, process-driven operational environment.
  
  

• Experience in FX, international payments, trade finance, or a relevant banking department.
• Familiarity with SWIFT and international bank transfers.
• Experience working with banking systems.
• Previous experience in a bank, fintech, payments company, or other financial institution.
  
  

• Monday to Thursday: 08:00-17:00
• Friday: 08:00-14:00