Infrastructure Manager

Description

AudioCodes is looking for an experienced Infrastructure Manager to lead and oversee the company’s global managed services infrastructure, supporting a range of customer-facing managed services.

This role combines strategic leadership, hands-on technical expertise, and cross-functional collaboration to ensure operational excellence and scalability across both physical and cloud-based environments.

Key Responsibilities

Lead a global infrastructure team responsible for networking, security, storage, virtualization, and systems administration.
Drive the adoption of new technologies to support business growth and operational efficiency.
Collaborate with vendors and partners to define requirements, manage negotiations, and oversee procurement activities.
Plan, monitor, and manage the annual infrastructure budget, ensuring cost-effectiveness and alignment with business goals.
Develop and execute an annual operations plan (AOP) for infrastructure initiatives and performance targets.
Work closely with cross-functional teams — including Product Management, R&D, Services Engineering, Sales, and Customer Success — to enhance and evolve managed services platforms.
Ensure high levels of reliability, security, and scalability across all infrastructure layers.

Requirements

Minimum 5 years of hands-on experience in networking and security.
Strong expertise in Windows and Microsoft-based systems administration.
Solid background in storage and virtualization technologies (preferably VMware).
Proven experience with cloud infrastructures (AWS and/or Azure).
Demonstrated success in managing IT and infrastructure teams across multiple regions.
Experience leading cross-company or cross-functional projects.
Relevant academic degree in a technological or management discipline.
Excellent English communication skills (spoken and written).
Strong customer focus, service orientation, and collaboration skills.