Head of Cloud, Trilogy (Remote) - $200,000/year USD

Ready to revolutionize SaaS operations in the AI era? We're not just keeping up with the SaaS industry—we're redefining it. At Trilogy, we're building the future of SaaS operations, acquiring innovative companies monthly and leveraging cutting-edge AI to create an unprecedented automated operations powerhouse.

Picture yourself at the helm of a dynamic portfolio of SaaS businesses, where each day brings new challenges and opportunities for innovation. We're not interested in maintaining the status quo of manual processes and reactive troubleshooting. Instead, we're pioneering an AI-driven approach that's setting new benchmarks in operational excellence, cost efficiency, and scalability.

This role isn't your typical infrastructure management position. We're seeking a technical virtuoso who's personally architected and led SaaS operations—someone who gets excited about system design, lives for automation, and isn't afraid to make bold operational decisions. You'll be the mastermind behind our portfolio's operational strategy, wielding AI tools to create a seamless, efficient operational ecosystem.

Join forces with brilliant minds across our organization to shape the future of SaaS operations. If you're passionate about operational excellence, thrive in multi-product environments, and are ready to harness the power of AI to transform SaaS operations, we want to hear from you.

What you will be doing

Architect and implement cutting-edge SaaS operations strategies that set new industry standards
Pioneer the integration of AI tools and automation to revolutionize operational efficiency and reliability
Create a seamless framework for integrating newly acquired SaaS products into our operational ecosystem
Drive critical decisions on operational protocols, technology stack, and process optimization across our growing portfolio

What you will NOT be doing

Getting bogged down in routine operational tasks—your mission is to eliminate manual processes through AI and automation
Operating in a single-product silo—you'll be orchestrating operations across a diverse, expanding portfolio of SaaS solutions
Maintaining conventional operational approaches—you'll be at the forefront of AI-driven operational innovation

Key Responsibilities

Spearhead the development and execution of an AI-enhanced SaaS operations framework that delivers superior reliability, optimizes costs, and ensures seamless integration across our growing family of acquired SaaS businesses

Candidate Requirements

Proven track record with 5+ years of leadership in enterprise-focused SaaS operations
Demonstrated success in managing SaaS operations for an SME serving enterprise clients
Hands-on experience implementing AI solutions and automation in operational workflows
Expert-level proficiency in AWS ecosystem and DevOps practices, including containerization with Docker and orchestration with Kubernetes

This position is also known as:

Senior DevOps Architect
Senior Principal Architect
Lead Cloud Architect