QA Team Lead

As a QA Team Lead at Oktopost, you will play a critical role in ensuring the quality and reliability of our B2B social media management platform. Reporting to the VP of Product, you will lead a team of QA engineers, define testing strategies, and drive continuous improvement in our quality assurance processes. If you are passionate about quality, automation, and delivering exceptional products, we want to hear from you!
Responsibilities
Mentor, train, and manage QA engineers, fostering a high-performance culture.
Establish best practices for collaboration and knowledge sharing within the QA team.
Define and implement testing strategies, frameworks, and best practices to enhance product quality.
Continuously evaluate and improve QA processes to align with industry standards.
Define success metrics and track KPIs to measure and improve testing efficiency.
Drive initiatives to automate testing, reduce manual effort, and enhance test coverage.
Lead the creation and execution of manual and automated test plans for web applications, APIs, and integrations.
Conduct hands-on manual testing to ensure comprehensive coverage across functional, performance, security, and usability dimensions.
Work closely with engineering, product management, and customer support to align quality efforts with business objectives.
Advocate for quality and provide clear feedback on product readiness.
Ensure product releases meet quality standards before deployment.
Own the final validation process for new features, updates, and bug fixes.
Requirements
5+ years of QA experience, with at least 2 years in a leadership role.
Strong knowledge of QA methodologies, automation frameworks, and software testing life cycles.
Proven manual testing experience with web applications, APIs, and integrations.
Experience with automated testing tools (e.g., Selenium, Cypress, Playwright) and CI/CD pipelines.
Fluency in English, with excellent written and verbal communication skills.
Strong analytical skills to track KPIs and drive continuous improvement.
Excellent leadership and mentoring abilities.
Nice To Have
Experience in B2B SaaS, social media management, or marketing technology.
Knowledge of performance testing, security testing, and load testing.
Familiarity with scripting languages (e.g., Python, JavaScript) for test automation.