Customer Enablement Manager EMEA

Tel-Aviv · Full-time · Intermediate
About The Position

About the Role

We are hiring an experienced Customer Enablement Manager in EMEA.

In this role, you will be a key technical partner to the sales team, working directly with prospective and new customers to demonstrate the value of Appdome and ensure successful adoption.

What you will do:

Work closely with the sales team to deliver technical presentations, product demonstrations, and proof-of-concept trials of the Appdome platform.
Lead customer evaluations, guiding prospects through the technical aspects of integrating Appdome into their mobile app development and deployment workflows.
Provide onboarding support for new customers, including running training workshops, webinars, and enablement sessions.
Support and manage customer go-lives, ensuring smooth adoption of Appdome solutions.
Act as a technical subject matter expert (SME) for CI/CD integrations, MobileBot Defense, SDKProtect, and new Appdome features.
Develop and update customer-facing technical materials, including kickoff, onboarding, and training content.
Identify and surface customer needs, provide feedback to product management, and remove technical barriers to adoption.
Build trusted relationships with both technical teams and business stakeholders, including presenting to and engaging with C-level executives.
Some travel may be required.

Requirements

What you will bring to the role:

Fluency in English (additional European languages a plus).
Strong external customer-facing technical experience, ideally in a presales, sales engineering, or technical consulting capacity.
Experience leading technical trials, proof-of-concepts, and evaluations with enterprise customers.
Experience with training delivery and curriculum development.
Previous experience in Technical Account Management, Customer Success, or Support in a fast-paced environment.
Hands-on experience with mobile apps (development, provisioning, troubleshooting, CI/CD).
Excellent communication skills, detail-oriented, and comfortable engaging technical and executive stakeholders.

About the Company:

Appdome’s mission is to protect every mobile app worldwide and its users. We provide mobile brands with the only patented, centralized, data-driven Mobile Cyber Defense Automation platform. Our platform delivers rapid no-code, no-SDK mobile app security, anti-fraud, anti-malware, anti-cheat, anti-bot implementations, configuration as code ease, Threat-Events™ threat-aware UI/UX control, ThreatScope™ Mobile XDR, and Certified Secure™ DevSecOps Certification in one integrated system.

With Appdome, mobile developers, cyber and fraud teams can accelerate delivery, guarantee compliance, and leverage automation to build, test, release, and monitor the full range of cyber, anti-fraud, and other defenses needed in mobile apps from within mobile DevOps and CI/CD pipelines. Leading financial, healthcare, m-commerce, consumer, and B2B brands use Appdome to upgrade mobile DevSecOps and protect Android & iOS apps, mobile customers, and businesses globally. Today, Appdome’s customers use our platform to secure over 50,000+ mobile apps, with protection for over 1 billion mobile end users projected.

Appdome is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion in our workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these characteristics.