Customer Support Specialist

Technical Support Specialist – Tier 4

Munters Israel is looking for Tier 4 Technical Support Specialist
Job Description
· Maintain and support customers that are using operating programmable controllers
· Remote and hands-on support
· Working with R&D and engineering department on product troubleshooting and improvements
· Solving technical problems across multiple technologies
The job is in Petach Tikva offices
Education and Experience Required:
· 2 years of experience with customer support – advantage
· Education and experience in computers, networks communication, IT and electronics - must
· Linux knowledge is an advantage
Knowledge and Skills Required:
Team player
Fluent English is a must. Other languages are an advantage
Ability to work on multi-disciplinary equipment within a complex environment
High Troubleshooting capabilities to diagnose complex technical problems
Ability to independently complete solution implementations