E2E Program Manager

Overview

Cloud Operations + Innovation (CO+I) is seeking an End-to-End Project Manager to support the CO+I EMEA E2E team. CO+I is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate, high energy program managers to help achieve that mission.If you want to have fundamental impact on how Microsoft’s Cloud is deployed and operated globally, want to be involved with one of the most strategically important teams at Microsoft, if strong technical and business acumen, leadership, creativity, and out of the box thinking are some of the skills you bring to the table - this job is for you!We are looking for a Project Manager who is adaptable, driven and enthusiastic about using MS technology (particularly Power BI) with strong abilities in data analysis and data storytelling. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Schedule Management: Manage schedules for region metro areas; maintain trackers, checklists, and action logs. Track metro-level milestones across DCEP, IRR, DCEM, RMR.

Execution Tracking & Governance: Follow up on deliverables with partner teams (Lease, Build, Eng, Ops). Ensure RMR readiness and governance hygiene.

Communication & Reporting: Produce concise weekly execution updates and status summaries. Draft meeting recaps and leadership read-outs. Prepare slides and dashboards for E2E, S&OE, and metro forums. Act as a quality gate for accuracy, timeliness, and consistency. Risk & Issue Visibility: Identify, document, and track risks/issues across the lifecycle. Maintain dashboards showing status, ownership, and timelines. Escalate blockers with clear context and recommended actions.

Data, Metrics, and Insights: The role is responsible for creating and enhancing Power BI dashboards that deliver meaningful and actionable insights for the business. This includes supporting the rollout of fiscal year 2026 metrics, such as cycle time and fiber-related measurements and performing comprehensive data analysis to identify trends and generate insights that inform decision-making. Collaboration is essential, as the role partners with both central and regional teams to evolve reporting practices and ensure alignment. Analytics and business intelligence (BI) solutions are leveraged to drive the development and execution of business strategy. The role works closely with the main BI team to guarantee that data sources and platforms are both consistent and relevant to business needs. Additionally, the position is proactive in identifying and pursuing new opportunities to utilize data and analytics in support of the team's goals and initiatives, ensuring data-driven progress and continuous improvement.

Innovation & AI Enablement: The role actively leverages Copilot and artificial intelligence (AI) solutions to automate the processes of tracking and summarization. This focus on automation is designed to enhance reporting efficiency and support the generation of actionable insights. By integrating AI tools, routine tasks become streamlined, enabling faster and more accurate synthesis of information for stakeholders.

Utilization of Microsoft Technology: Microsoft technologies are utilized to create, maintain, and distribute dashboards and reports that deliver clear insights and actionable recommendations to support data-driven decision making. The role involves the coordination and dissemination of relevant data and analytical outputs to both internal and external stakeholders. Emphasis is placed on ensuring that all information shared is accurate, consistent, and delivered in a timely manner, thereby supporting effective communication and informed business decisions.

Project Management: Contributes to cross-team projects as needed to meet the changing business environment and manage business needs. Engages in well-defined projects/programs while executing aspects of projects/programs for larger areas, including work on strategic efforts that require hands-on experience which may be across multiple disciplines.

Security & Compliance: Serve as Security Champion for E2E. Ensure secure forums, SharePoint hygiene, and access controls. Promote compliant data handling and collaboration practices.

Qualifications

Required Qualifications:

Bachelor's Degree in Business, Project Management, Operations, Finance or related field AND several years of work experience in program management, process management, process improvement OR equivalent experience. Several years of technology or datacenter domain experience; ideally with an engineering background. Experienced in data analysis, data storytelling and Power BI. While not required, we also look for the following

Preferred Qualifications: Skills & Experience Program or operations management experience in complex environments Clear executive-level written communication Highly organized, proactive, strong follow-through Comfort operating in ambiguity and cross-functional forums

Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.#COICareers | #EPCCareers | #DCDCareers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.