Sales Operations Account Manager

Point of contact for customer operational issues
Order processing from PO to delivery, ensuring optimal practices are applied.
Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
Manage customer escalations, initiate and execute resolutions.
Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
Work with Finance department to resolve invoice, credit and pricing issues.
Track and monitor customers agreement and incentive plans.
Issue weekly reports, reflecting order status & financial aspects.
Ensure an appropriate order flow with the compliance to organizational policies.
Improve processes, build KPI’s and lead automation.
Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers

Requirements:

· BSc in Industrial Engineering, Economy or Accounting from a recognized university - Must

· Up to 2 years’ experience in supply chain, planning or operations roles.

· Experience in a high-tech company – a plus.

· Excellent English - a must. More languages (mainly German, Italian, French) – a plus.

· Proficiency with Microsoft Office, strong proficiency in Excel.

· Self-starter, ability to operate multiple tasks in a fast paced business environment.

· Team player and excellent communication skills.

Country:
Israel

City:
Herzliya