DevOps Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?We are looking for a DevOps Engineer to join our world-leading CX cloud platform team. You will work with global teams in an Agile environment, owning cloud infrastructure, CI/CD pipelines, and large-scale containerized platforms.How will you make an impact?Operate and scale large, multi-region AWS environmentsBuild and maintain CI/CD pipelines (Jenkins, GitHub Actions)Manage container platforms at scale (ECS/EKS)Implement monitoring, logging, and observability using the Grafana stackDevelop automation and improve DevOps processesMentor engineers and collaborate with global teamsHave you got what it takes?3+ years of hands-on DevOps experienceStrong hands-on AWS experienceInfrastructure as Code: Terraform, CloudFormation, and/or AWS CDKProgramming: Python & Bash (must), Groovy (big bonus)CI/CD: Jenkins and GitHub ActionsContainers at scale: ECS and EKSObservability: Grafana stack (Grafana, Prometheus/Mimir, Loki, Tempo)Familiarity with Linux, troubleshooting, and communication skillsYou will have an advantage if you also have:Azure cloud experienceGCP cloud experienceWindows system administrationWhat’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!Enjoy NiCE-FLEX!At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID: 9555Reporting into: Group Lead, Engineering, CIARole Type: IC #LI-HybridAbout NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.