DevOps Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a DevOps Engineer to join our world-leading CX cloud platform team. You will work with global teams in an Agile environment, owning cloud infrastructure, CI/CD pipelines, and large-scale containerized platforms.

How will you make an impact?

Operate and scale large, multi-region AWS environments

Build and maintain CI/CD pipelines (Jenkins, GitHub Actions)

Manage container platforms at scale (ECS/EKS)

Implement monitoring, logging, and observability using the Grafana stack

Develop automation and improve DevOps processes

Mentor engineers and collaborate with global teams

Have you got what it takes?

3+ years of hands-on DevOps experience

Strong hands-on AWS experience

Infrastructure as Code: Terraform, CloudFormation, and/or AWS CDK

Programming: Python & Bash (must), Groovy (big bonus)

CI/CD: Jenkins and GitHub Actions

Containers at scale: ECS and EKS

Observability: Grafana stack (Grafana, Prometheus/Mimir, Loki, Tempo)

Familiarity with Linux, troubleshooting, and communication skills

You will have an advantage if you also have:

Azure cloud experience

GCP cloud experience

Windows system administration

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9555
Reporting into: Group Lead, Engineering, CIA
Role Type: IC

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.