Customer Center Agent (English)

สมัครโปรดคลิกที่ปุ่ม "Apply"If you are an active SCB employee, please apply through Workday by searching "Find Jobs".If this is your first time applying you will need to create a candidate account when you click on apply.Job DescriptionJob SummaryCustomer Contact Agent is mainly responsible for client inbound call to provide the accurate data/information regarding to bank’s products or services as well as respond to the feedback and complaint to ensure the customers receive the best-in-class services at all time.Job Descriptions :• Provide correct information regarding products and services as well as respond to the queries from clients• Respond to complaint, coordinate with internal parties to find the appropriate solutions, and inform to the clientsQualifications :• Bachelor’s degree in any fields.Minimum of 1 year of experience as Customer Contact Agent, Customer Service or related functions or new graduate is also welcome• Strong communication and problem-solving skills• minimum TOEIC Score 550+• Be able to work as shiftWe're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.