Data Center Analyst

What success looks like in this role:

Monitor and operate data center equipment according to plans and SLAs.
Participate in disaster recovery projects with knowledge of computer networks.
Identify client order information, coordinate installation timing and resources, inventory shipments, and store software and licenses.
Notify customers of delays in scheduled computer processing.
Prepare documentation for installations, floor plans, rack or cabinet diagrams, and manage existing documentation for new installations.
Prepare for asset disposal by performing manual labor to move equipment.
Maintain forms, logs, and checklists for balancing information, statistical totals, setup instructions, and checklists.
Complete tickets to meet or exceed SLA requirements and process service and change requests.
Provide backup support for break-fix issues and configuration for servers and other devices.
Provide technical support and hardware maintenance.
Receive shipments for all inbound equipment for one or more Data Centers.
Support data center security and audits for ISO Certification Compliance, SAS70, SOX, IRS 1075, CJIS and other relevant government, client and industry standards.
Manage change and request processes for data center facility changes and maintenance.
Support data cabling, including Network, SAN, KVM, or remote out-of-band management systems, and manage cabling contractors.
Administer and control data center services, including physical security and infrastructure setup.
Install equipment on the data center floor, request and oversee power, network, SAN, and KVM connections.
Support Media Services Management in collaboration with the Storage Group.
Design, plan, and track overall data center capacity.
Maximize efficiency of power circuits and cooling, interfacing with data center facilities.
Support system installation and decommission processes, following standard approved ITIL Change Management procedures.
Track assets, manage configuration, and maintain physical equipment locations and connections using DCIM tools.
Participate in Data Center on-call schedule
Some travel between Primary and Secondary Data Centers may be needed

You will be successful in this role if you have:

High school diploma or equivalent.
Minimum 1 year of experience in IT, technical support, and data center operations, including rack, stack, and server provisioning.
Experience in cable management (copper cable termination and understanding of fiber optic cabling).
Facilities planning experience (space, power, and cooling) preferred
Preferred certifications, or working to complete: Comp TIA A+, Comp TIA Network+, Microsoft MCP
Experience with enterprise backup solutions; knowledge of Symantec NetBackup preferred.
Organizational skills and experience with desktop software, Microsoft Office, etc.…Pass initial and annual background checks

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .