Product Manager – Data Platform

The Company
Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences.
Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.

The Opportunity
We are looking for a Product Manager – Data Platform to lead the strategy and roadmap for Glassbox's data platform and analytics capabilities.
You will own products that power behavioral analytics, AI insights, and Product Intelligence across the Glassbox platform. Working closely with Engineering, Data, AI, Design, and Customer teams, you will build scalable, enterprise-grade data products that transform digital behavior into actionable intelligence.
This role is ideal for a product leader who combines strong product thinking with deep technical understanding of data platforms, analytics, and AI.

What You Will Do?

Own the roadmap for Glassbox's data platform and Product Intelligence capabilities.
Partner with Engineering, Data Science, and AI teams to deliver scalable data products.
Define data models, analytics capabilities, APIs, and platform services.
Drive product decisions through customer insights, analytics, and market research.
Ensure data quality, scalability, governance, and performance across the platform.
Help shape Glassbox's AI-first and agentic product strategy.

What You Will Need?

7+ years of Product Management experience in B2B SaaS.
Experience building Data Platform, Analytics Platform, Integration, or AI products.
Strong understanding of modern data architectures, event-driven systems, and large-scale behavioral data.
Experience defining and managing REST and Batch APIs, data contracts, and integration capabilities for internal and external consumers.
Experience working with cloud-based data platforms and storage technologies (AWS S3, Azure, SFTP)
Strong SQL and analytical skills, with the ability to translate customer and business needs into scalable data solutions.
Experience partnering closely with Engineering, Data Engineering, and Architecture teams on highly technical products.
Excellent communication, stakeholder management, and product leadership skills.
Hands-on familiarity with AI tools such as ChatGPT, Claude, Gemini, Cursor, or Copilot.

An advantage:

Experience with Product Analytics or Digital Experience Analytics platforms (Amplitude, Mixpanel, FullStory, Quantum Metric, Contentsquare, Pendo, Datadog, etc.).
Familiarity with modern data technologies such as Snowflake, Databricks, Kafka, Elastic, or ClickHouse.
Experience in enterprise SaaS or regulated industries (Financial Services, Insurance, Healthcare, Telecommunications).

Our Commitment
At Glassbox, we value curiosity, ownership, and a constant drive to learn and improve, no matter the gender, age, nationality, religion, or background. We believe diverse perspectives make us better, and that potential matters just as much as experience, and encourage people of all shapes and sizes to apply.

If this role excites you and you're motivated to make an impact - we'd love to hear from you, even if you don't meet every listed qualification.