VIP Account Manager

You’re invited to Join Beach Bum, the greatest gaming family that brings a new twist to classic games by introducing them to the world of casual online games.

Responsibilities

Manage the VIP account management domain in a fast growing, leading product
Evaluate and monitor VIP players KPI trends by initiating campaigns and promotions
Proactively initiate communication with these players over various channels based on personal relationships
Work collaboratively with multiple teams such as analysts, CRM, product and more
Manage and grow our social media community (Facebook, Instagram)
Support & engage our VIP players on a daily basis with all queries & complaints

Requirements

Fluent in English (additional languages a bonus)
Analytical and operational skills
Previous experience within an account management role or similar – advantage
Available for a full-time position, with flexibility to work on weekends when needed

Soft Skills:

Proactive and “can do” approach
Exceptional communication & interpersonal skills