SMS Account Manager

Remote / Tel AvivFull-timeWe're looking for an experienced SMS Account Manager to join our team. You'll be the primary point of contact for our SMS clients, helping them maximize campaign performance while managing carrier relationships and route optimization.What you'll doManage a portfolio of SMS marketing clients and serve as their primary contactMonitor and optimize SMS campaign performance, deliverability, and ROIMaintain and develop relationships with SMS carriers and aggregatorsAdvise clients on best practices for SMS marketing, compliance, and list managementCoordinate with the engineering team on route quality issues and improvementsPrepare regular performance reports and strategic recommendations for clientsOnboard new clients and guide them through platform setupWhat we're looking forMinimum 1 year of hands-on experience in the SMS marketing industryUnderstanding of SMS routing, A2P messaging, and carrier ecosystemsExperience managing client relationships in a B2B environmentStrong analytical skills — comfortable working with campaign data and metricsExcellent communication skills in English (written and verbal)Self-motivated and able to work independently in a remote settingNice to haveExperience with SMS aggregators or direct carrier connectionsKnowledge of US 10DLC, toll-free, and short code regulationsFamiliarity with affiliate marketing or performance marketingExperience with CRM tools and ticketing systemsWhat we offerCompetitive salary with performance bonusesFully remote with flexible hoursWork with a global team across 4 officesDirect impact on product and client success