Banking Ops Associate

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

We are looking for a highly motivated Banking Operations Associate to be at the forefront of supporting core activities that keep our global transfers running smoothly. The role is a unique blend of both daily operational execution and relationship management. The ideal candidate must be exceptionally detail oriented and comfortable in a fast-paced, multi-tasked, high-energy environment.

Location: Tel Aviv, Israel

Hybrid

Full-time

What you'll do:

Daily handling of processing Incoming payments to our customers.
Local point of contact for managing relationships with partner banks & providers, including daily communication via email and phone
Processing incoming payment files from banks and providers
Monitoring all incoming payments operational activity – statuses, volumes, duplicates, and technical issues
Checking for payments statuses with our banking partners
Actively engage with cross-functional partners to resolve issues, identify trends, and find creative solutions using technology and opportunities for automation
Handling various operational tasks on a daily basis

What we're looking for:

Bachelors Degree
2+ years of experience in the Banks/FX industry
Microsoft Office – advanced proficiency in Excel (Pivot, Vlookup)
Experience working with SQL
Excellent written and verbal communication skills
Ability to multi-task and work with many systems and different global teams within the company
Creative thinker, proactive, problem solver
Ability to thrive in ambiguity, organizing effectively and asking the right questions
Ability and willingness to "get your hands dirty" and take ownership of issues to drive them to resolution

#LI-Hybrid

The Payoneer Ways of Working

Act as our customer's partner on the inside
Learning what they need and creating what will help them go further.

Continuously improve
Always striving for a higher standard than our last.

Do it. Own it.
Being fearlessly accountable in everything we do.

Build each other up
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, click now to apply.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.