Sales Enablement Manager

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified's AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Wayfair, Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

About the Role

The Sales Enablement manager will play a pivotal role in driving performance and productivity across Riskified's GTM (Go-To-Market) team by designing and delivering integrated content, training, and coaching. This role will take ownership of the overall training strategy, eLearning content creation, processes, and tools, ensuring that all GTM members are equipped to promote Riskified's growth effectively.

Key Responsibilities:

Sales Training Focus: Lead the training initiatives for Account Executives across APAC & EMEA, ensuring they are equipped with the skills, knowledge, and tools necessary to excel in their roles.
Global Enablement Initiatives: Develop and implement global enablement strategies that align with Riskified's business goals, collaborating closely with various teams to drive consistency and innovation.
Cross-Functional Collaboration: Regularly engage with GTM Team Leads, Customer Success, Operations, and Revenue Enablement teams to ensure a unified training experience across all regions.

Content Design & Delivery: Create and maintain an innovative curriculum, documentation, and assessments that cater to both macro and micro-level needs.

About You: The ideal candidate is a self-starter who thrives in fast-paced environments, demonstrating strong business acumen, attention to detail, and the ability to translate complex concepts into actionable training. They will anticipate needs, solve challenges proactively, and communicate effectively across teams. Experience in sales and enablement, along with the ability to manage shifting priorities and ambiguity, is essential.

What You'll Be Doing
Building our account executives' enablement strategy.
Taking risks and thinking outside the box to come up with new and creative ways to approach a project or initiative
Managing the full lifecycle of design, development and execution of training strategy for our GTM teams aligned with company priorities and a strong focus on delivery
Building and managing repository of on-demand learning assets (videos, presentations, etc)
Focusing on outcomes and value-selling approaches to maximize customer lifetime value
Develop assessments to measure the effectiveness of the curriculum and learner performance, integrating results into new and existing course curriculum
Creating and managing e-learning courses, certifications, and reporting within the Learning Management System
Qualifications
3-4 years of experience delivering highly engaging, high impact training for Sales and Account Management audiences
Experience in sales
Proficient in latest enablement trends, technologies, tactics, methodologies
Strong group facilitation skills
Ability to work cross-functionally and collaboratively with multiple stakeholders
Relationship builder. You should have the ability to quickly build and earn trust through deep understanding of your audience, business experience and application of best training and facilitation practices
Data Driven: Ability to use data to design and measure enablement
Strategic problem solver: you look beyond the immediate task to understand the business issue, what the organization is trying to solve for and apply the right solution. Must be a self-starter
Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We're looking for bright, driven, and passionate people to grow with us.

Some of our Shanghai Benefits & Perks:

Business Medical Insurance
11 paid holidays per year, 18 paid vacation days, and additional paid days for life events and special occasions
Reimbursement for gyms, fitness facilities, classes, or other qualified expenses
Wide-ranging opportunities to volunteer and make an impact in local communities
Commitment to your professional development with global onboarding, skills-based courses, full access to Udemy, lunch & learns
Company outings, team events, special happy hours
Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
In The News

Reuters: General Atlantic-Backed Riskified is Valued at 4.3 BLN in NYSE Debut

FoxBusiness: Fraud Protection Platform 'Riskified' Begins Trading on NYSE

Announcing Riskified's $165M Funding Round

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Inc Magazine: Best Workplaces

Calcalist: Riskified is the Most Promising Startup

Inc.com: 15 Israeli Startups You Need to Know