Business Resolutions Partner - Tel Aviv

What to ExpectThe Business Resolution Partner will be responsible for the field support, knowledge management and training for de-escalation and consumer law related matters as well as interface with different departments through the Tesla family. You will be responsible for providing information and assessing situations, leading and driving critical business and escalation cases in a fast pace environment. You will be responsible for the management and implementation of efficient de-escalation processes to execute fast and smart problem solving. The Business Resolution Partner reports to Shared Service Lead and is part of the Shared Services team and will work closely with the Leadership Team, EMEA Legal & EMEA Business Resolution.What You'll DoSupport the field and gather information, review repair/escalation history and simultaneously assess position for escalation/legal cases in alignment with legalProvide guidance/talking points for de-escalation and obtain approvals/assessmentsAssisting and liaising with local teams with negotiations and correspondenceDrafting correspondence relating to legal issues and creating settlements letterMaintain a database of all material litigation/claims while monitor new legislation and regulation and provide input into the processResearch, document and deliver policies as needed and prepare and provide legal training to business teamsAdvising business, including senior leadership, on key developments, strategy, settlement and other key decisionsManage knowledge and conterface with external and internal stakeholders at the same time you will initiate e.g. payments and appointmentsEnsure process compliance within teams, as well as timely processing of legal mattersCoordinate discussions w/ involved departments for course of proceedings and executions w/ relevant departments from ongoing proceedings, settlement agreements, court ordersWhat You'll BringSelf-starter who possesses exceptional time management skills and has a high level of integrity and ensure compliance with all legal requirements, as well as internal policiesAbility to communicate relevant information to all levels of the organizationAbility to proactively identify problems, drive projects forward and think pragmaticallyQuick on the uptake, curious, open-minded, and adaptableStrong team-player, driven and passionate about Tesla’s missionEffectively juggle and prioritize multiple tasks in a fast-paced and challenging environmentExcellent relationship management and communication skills, both oral and writtenSet high standards for yourself, have a high level of integrity and ensure compliance with all legal requirements, as well as internal policiesFluent in English and HebrewTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.