Director of Market Research

Fiverr is seeking a Director of Market Research & Strategy to evolve its research department into a strategic powerhouse. Rather than acting as a service provider, you will be a visionary leader who uncovers the "why" behind consumer behavior to influence C-level decision-making and shape the company’s global roadmap. This role is at the intersection of deep psychological insight and rigorous statistical analysis.

Requirements:

8–10 years in Market Research and Strategy.
Background in top-tier research institutes or consulting firms, followed by in-house experience at global tech companies.
Proven experience managing research across diverse international markets.
Qualitative Mastery: Exceptional depth-interviewing skills to identify psychological barriers and hidden motivations.
Quantitative Rigor: Deep understanding of survey design, sampling, and statistical significance.
Business Acumen: Ability to translate high-level executive needs into specific research objectives.
Bachelor’s Degree in Psychology, Economics, or Business Administration.
Master’s Degree (MA/MBA) with a focus on research methods and statistics is a significant advantage.

At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think it’ll make your life more fulfilling, we want to hear from you.

What am I going to do?:

Drive Strategic Leadership: Develop a comprehensive research roadmap to identify new business opportunities and solve critical market challenges.
Oversee Methodological Excellence: Design and manage end-to-end Qualitative and Quantitative initiatives, including deep-dive interviews, focus groups, and complex surveys.
Act as C-Suite Advisor: Translate complex data into actionable narratives for executive management, serving as an expert in-house consultant.
Synthesize Global Insights: Merge primary research with big data to create a holistic view of the market and drive business logic.
Manage Operations & Budget: Own the research budget, manage vendor relationships, and monitor global industry trends.
Mentor Talent: Directly manage and coach a dedicated researcher/analyst to ensure high-quality output.

Equal opportunities:

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.