Product Designer- Microsoft Sales Copilot

About the product and mission

We're looking for an experienced product designer to join us on the Microsoft Sales Copilot team and create compelling experiences that change the mental model of Microsoft’s third cloud — from a system of records to a day-to-day productivity tool, leveraging best-in-class AI and GPT technologies.

At Microsoft, we have a clear mission and bold ambitions: Empower every person and every organization on the planet to achieve more through our technology and innovation.

To make that a reality, our Sales Copilot team is charged with crafting solutions that transform the way business users are working—allowing them to focus on building strong relationships with customers, empowering them to take data driven actions, and optimizing their time for impact! For this, we’re leveraging modern design paradigms, innovative AI technology and integration with Microsoft 365 productivity apps—all with a deep commitment to customer privacy, accessibility, and AI ethics.

We're growing, and we'd love for you to be a part of our journey! Come join a positive, multi-disciplinary, collaborative team of designers, researchers, data scientists, PMs, and engineers —where everyone is encouraged to bring their authentic selves—and work at the forefront of Microsoft’s business product portfolio.

Microsoft Israel Design Community

With the goal of empowering every person to achieve more, we’ve established a local design community led by Israel-based Microsoft designers. We are 80+ designers spanning multiple disciplines—interaction designers, content designers, and UX researchers—working on various products across various Microsoft groups (Dynamics 365, Azure Cloud, Office, Cybersecurity, etc.;).

As a community, we support the growth of anyone who cares about the user experience—designers and non-designers alike, within Microsoft and across the broader local design community. Our activities include Figma Days for designers, Design Days with external speakers to learn from each other and to spark conversations that might not otherwise transpiree, and more.

We are a social collective committed to sharing knowledge and expertise, openly and transparently. We're always looking for new members to join us on this exciting journey!

About the role:

You’re a Product designer who loves to learn, solve challenges, and dream up breakthrough ideas. You've worked on multiple similar projects already, and you're looking for a new adventure. You’re a tireless advocate for the customer—enthusiastic about building and iterating on designs to discover what works best and applying your knowledge to create incredible software products. You're passionate about your interests, and you want to work on projects that empower people to achieve more.

You understand how to bring a team together to solve difficult product and customer problems, fixing what's not quite right and smoothing the customer’s journey through the product. You to find ways to reduce the number of screens, remove the extraneous, drive users to the next action or step, and shorten the path to “Wow!”

You’ll work in a focused team collaborating with fellow content designers, interaction designers, qualitative researchers, data scientists, PMs, developers, and your design lead. Bouncing ideas around, formulating plans, and delivering human-centered-design solutions to the hands of users. Charting a path forward is your jam as much as your solo design time.

You're fluent at communicating with product managers and developers as well as influencing your team and studio to simplify, integrate, and co-create successful customer experiences that work together. And you’re comfortable with seeking common ground, influencing others around you that we all want the same thing, what that thing is, and why you think the team has landed a solution that will help make Sales Copilot and Dynamics 365 a suite of business apps that customers will love.

Responsibilities

Responsibilities

Ship designs to software engineering teams on time and at high quality
Create scenarios, flows, information architecture diagrams, wireframes, prototypes, UI pattern libraries, interaction guidelines and other artifacts to evolve the user experience.
Work with fellow Designers, Researchers, Program Managers, and Developers to solve problems and enhance the overall user experience across our ecosystem.
Participate in brainstorming and work sessions, bringing your unique voice and advocating for the user.
Demonstrate design concepts and strategy through prototyping, presentations, and storytelling. Presenting complex design concepts to key stakeholders and business partners.
Build consensus around design direction and amplifying the value of thoughtful human-centered-design contributing to business values.
Give and solicit feedback from other designers to continually raise our bar for quality, fit, and finish.
Qualifications

Qualifications:

Bachelor's degree in industrial design, Product Design, Human Computer Interaction, or related field AND 4+ years' experience working in product or service design.
OR master's degree in industrial design, Product Design, Human Computer Interaction, or related field AND 3+ years' experience working in product or service design.
Ability to quickly produce elegant and easily understood diagrams, wireframes, prototypes, interaction guidelines, and other related artifacts.
Ability to think in systems and abstract complex design challenges.
Demonstrable ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing, and User Research
Excellent written and verbal communication, presentation, and organizational skills
Strong understanding of AI and GPT technologies and their implications for user interfaces.
Experience with user research collaboration and methodologies.
Knowledge of accessibility standards, AI ethics and best practices.
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

2+ years' experience shipping AI or ML (machine learning) experiences and/or delivering to customers as a result of an end-to-end design process.
Experience designing for a CRM (customer relationship management) product, Sales solution, or enterprise products.
Experience building, refining, or improving design systems at scale.
Experience with React, JS, HTML, CSS

Location

Herzliya, Israel

Traveling: 0-25%

#BAPStudios, #SalesCopilot, #ProductDesign, #GenerativeAI, #CRM

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.