Sales Operations Specialist

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

Job Description/Preferred Qualifications

We are seeking a highly organized and proactive Sales Operations Specialist to support our growing business.
This role is critical in ensuring smooth order processing, timely shipments, and effective cross-functional coordination across Sales, Manufacturing, Logistics, and Finance.
In this role you will be a part of a dynamic, growing team supporting high-impact divisions
Work in a collaborative environment with cross-functional exposure
This is a great opportunity to make a direct impact on customer satisfaction and operational efficiency

* This is temporary position for 6 months

Key Responsibilities

The Division Sales Operations Analyst is responsible for supporting sales operations, forecasting accuracy, order management, shipment planning, and business reporting across multiple business units. This role serves as a key liaison between Sales, Business Development, Finance, Master Scheduling, and Program Management teams to ensure data integrity, operational efficiency, and on-time shipment execution

Forecasting & Business Planning

Generate and maintain sales, bookings, and shipment analysis reports and dashboards.
Support forecasting processes by partnering with Business Development and Account Teams to ensure forecast accuracy and data integrity.
Analyze bookings trends, demand requirements, and slot request timing to identify potential supply and delivery risks.
Support business planning activities, including strategic plans, forecasting snapshots, and operational reviews.

Order Management

Review and manage sales orders within SAP, including configurations, pricing, allocations, bundle management, and order validations.
Process quote requests, quote revisions, adjustments, and cancellations in collaboration with Sales, Program Managers, and Corporate Order Administration.
Monitor and resolve sales order holds to support timely order fulfillment and shipment execution.
Respond to inquiries related to order conditions, configurations, and operational requirements from internal stakeholders.

Shipment Planning & Scheduling

Coordinate division tool slotting activities with Master Scheduling and Business Development teams.
Manage committed shipment schedules and identify opportunities to close scheduling and slotting gaps.
Participate in weekly scheduling, forecast review, and order status meetings.
Provide analytical support and recommendations for Master Schedule review processes.

Financial & Performance Analysis

Develop and maintain margin analysis tools and reports.
Perform data analysis to support business decisions and operational improvements.
Assist with quarter-end and fiscal close activities, ensuring bookings and shipment transactions are completed within corporate timelines.

Cross-Functional Collaboration

Partner with Sales, Finance, Business Development, Program Management, Master Scheduling, and Configuration teams to drive operational excellence.
Coordinate Letter of Credit (LC), delivery plan, purchase order, and booking-related requirements to support customer commitments.
Support continuous process improvement initiatives and drive alignment across multiple organizations

Minimum Qualifications

Experience in semiconductor capital equipment, manufacturing, or high-tech industries.
Knowledge of sales forecasting, bookings management, shipment planning, and supply chain operations.
Experience working with business intelligence and reporting tools

BSc in industrial & management engineering, Business administration, Accounting or equivalent

Experience in multidisciplinary operations or supply chain role

Excellent interpersonal communication skills

Excellent English - writing, speaking & reading

High analytical skills and ability to work with advanced analysis BI tools

Working non-routine hours

Ability to work independently, under pressure and in a group

highly organized with the ability to meet deadlines

Experience with Microsoft Office, Dashboard (power BI) , SAP, or any other ERP system

Additional language is a big advantage

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.