Care Coordinator Mental Behavioral Health

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Position Summary-

The Child & Family Counseling program provides care for children and adolescents with mental and behavioral health diagnoses, many who have also experienced trauma or been a victim of a crime. The Mental and Behavioral Health Care Coordinator (MBHCC) partners with the clinical team to provide support and coordination services to these families. The MBHCC works closely with families assess their needs and to link them to health care, community and social resources as necessary. They will work with providers to ensure follow-up and coordination of recommended treatment(s).

Position Requirements-

High school education or equivalent required. Bachelor's degree in human services field preferred.
Two years of experience in a related field with an emphasis on customer service.
Scheduling experience preferred.
Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred.
Ability to navigate, coordinate multiple services, prioritize and multi-task to meet the needs of patients, parents, and clinic staff.
Effective communication skills (oral and written) necessary for assessment of health concerns and referral for appropriate service delivery.
Demonstrated teamwork within the department or community
Organizational skills necessary to maintain records, coordinate clinic appointments and prioritize work independently.
Ability to concentrate and pay close attention to detail.
Demonstrated skills in creative problem-solving, and have knowledge of the assets and challenges of the mental health and traumatized population they are serving.
Has and maintains current knowledge of available community resources.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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