MDR Manager (Unit 42)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

We are seeking a driven problem solver to join our Unit 42 MDR team.

Our team is responsible for customers internal security monitoring, threat hunting and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers’ internal business.

As a team manager, you will join a team of managers who overlook the Unit 42 MDR team to ensure premium delivery to our customers and also have a critical role in how the team works, but also be able to create new processes, methodologies and capabilities that the team requires.

Your Impact

Hire for and lead a team of MDR Analysts working globally, guide the team, create and improve processes, methodologies and capabilities that the team requires to work effectively

Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments

Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base

Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats

Qualifications

Your Experience

At least 3 years of team management experience, global management experience (world-wide team) is a plus

Great interpersonal skills and a proven experience collaborating with customers

Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals

Basic hands-on coding skills (e.g. Python)

Excellent written and oral communication skills in English

Experience investigating targeted, sophisticated or hidden threats

Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise

Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools

Understanding of how APTs operate and the attack cycle – different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.

Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged

Advantages

Having worked in SOC analysis or an investigation environment

Having worked in Incident Response environment

Additional Information

The Team

The team you’ll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies and techniques.

Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data — reduce the noise and focus on real threats. This team works closely with the different product teams and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.