Senior Product Designer

Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.

About the Role

We are looking for a visionary, proactive, and highly independent Senior Product Designer to lead the evolution of Atera’s all-in-one Remote Monitoring and Management (RMM) platform as it transforms into an Autonomous IT powerhouse. In this role, you will own the end-to-end design of complex systems—from core management tools to AI-powered capabilities like IT Autopilot and Copilot.

As a Senior Designer, you will be expected to navigate high levels of ambiguity over long periods, generating deep organizational buy-in for your ideas and serving as a key member of the design team. You will move beyond individual features to design cohesive, multi-product experiences that help IT professionals—smarter, faster, and always in control.

What You’ll Do:

Own and drive complex projects across the full RMM system, from foundational workflows to AI-enhanced features.
Create high-fidelity strategic vision artifacts (screens, maps, and presentations) that inspire stakeholders and translate business strategy into tangible product directions.
Lead comprehensive user research and Jobs-to-be-Done analysis at a product-wide level, identifying strategic opportunities that influence the company's business trajectory.
Collaborate with PMs, engineers, UX writers, and researchers to define problems and co-create solutions.
Actively mentor other designers, leading design reviews and creating comprehensive guides to improve the team's collective skills and efficiency.

Requirements:

Requirements:

5+ Years of Experience: Proven track record in product design, ideally within SaaS or complex system environments. Experience designing for B2B products, workflows, or technical audiences - a plus.
Efficiency & Multi-Project Leadership: Highly efficient in time management and capable of supporting multiple teams simultaneously with deep research and strategic vision for products.
High Craft Skills: Exceptional attention to detail and proven ability to deliver highly polished, high-fidelity design artifacts that set a benchmark for quality.
Strategic Problem Solving: Ability to work autonomously on projects with high ambiguity, proactively identifying systemic risks and proposing solutions with minimal guidance.
Systemic Thinking: Skilled at turning complex technical processes into elegant, intuitive controls while maintaining a holistic view of the "all-in-one" ecosystem.
Communication Mastery: Proven ability to communicate design rationale clearly to stakeholders at all levels, often acting as a bridge between the design team and the broader organization.

You’ll Thrive Here If You

See AI as a fundamental "design material" and part of a larger, smarter platform experience.
Are a "source of stability" for the team, maintaining productivity and an "I'm on it" attitude even during times of rapid change or high pressure.
Are passionate about exploring emerging technologies and creating visions that inspire future product directions.
Value "Ownership" and take personal responsibility for the success of an entire product domain.

Why Join Us

The Impact: Your work will shape the experience of hundreds of thousands of employees—just like you and us—and their IT teams across organizations worldwide.
The Innovation: Lead the evolution of a modern, AI-first multi-product platform. Integrate advanced AI tools into your daily design process to elevate speed, quality, and impact.
The Growth: Opportunities to influence product strategy, drive organizational change, and lead high-impact projects that define our future.

Some of our benefits

Atera is highly collaborative and, yes, fun! To support you at work (and play), we offer some fantastic perks: ample time to learn from your teammates and contemporaries, time off to relax and recharge, community volunteer days, an annual budget to support your learning & growth, a company-paid trip, and lots more.

More about Atera

Atera is inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, Atera's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.