Business Support Assistant- SSA L4- East Jerusalem

DEADLINE FOR APPLICATIONS

14 December 2025-23:59-GMT+02:00 Israel Time (Jerusalem)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Type of Contract: Special Service Agreement (SSA) Contract

➡️ Unit / Division: Budget & Programming Unit

Duty Station: East Jerusalem

➡️ Duration: 6 months (with potential extension)

The position is only open to nationals or residents with a legal permit/ID to work in East Jerusalem.

❗You are required to fill in all mandatory fields on Workday in English and upload your English CV. Your application would be otherwise disqualified.

What will you do in this position?

BPU is dealing with huge number of open confirmed grants, standing today at around 280 grants that require constant follow up, reporting, closure and expenditure on time within the TOD and TDD. This task is time consuming alongside other duties and responsibilities the unit has to undertake. The new staff member will be assisting the team on the reporting and reply to donors’ request, and act as a back stop for other team members when on leave.

Why work with WFP Palestine?

For decades, Palestine has been facing a protracted and complex protection and humanitarian crisis. The humanitarian situation worsened alarmingly after an upsurge in violence from October 2023.

WFP, through our dual mandate in humanitarian and development, provides life-saving food assistance to the most vulnerable and food insecure non-refugee Palestinians.

WFP provides logistics support to humanitarian and development partners, allowing them to reach more people faster, and at a lower cost to donors and the environment. By offering our cash-based transfer platform to the wider humanitarian and development community, coordinating logistics, and developing an inter-agency common feedback mechanism, WFP contributes to wider humanitarian efforts.

At WFP Palestine, we offer a wide range of benefits and entitlements for Special Service Agreement holders. Some of them are:

✅ Competitive salaries per job level

✅ Medical insurance with the possibility to enroll eligible dependents

✅ Annual leave - 30 days per year

✅ Learning & development opportunities

How can you make a difference?

Under the supervision of the Senior Budget & Programming Associate, the Business Support Assistant will:

Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
Enter accurate data in the corporate systems within the established deadlines, to enable easy access to information and support planning and decision-making.
Provide basic analysis, maintain accurate records and files, and assist in preparing periodic and ad hoc reports for further reviews, to support accuracy and efficiency of information presented to internal stakeholders.
Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
Provide basic analysis on fund and grant balances and refer to the supervisor discrepancies, to support maximum fund utilization and decision-making process.
Assist in inserting and validating the fund proposals within the corporate systems to ensure accurate and timely processing.
Assist in tracking and following up on the discrepancies between the in-Kind Purchase requisition and the Purchase Orders to ensure that any variations or mismatches are promptly addressed.
Perform any other duties as may be assigned.

DELIVERABLES AT THE END OF THE CONTRACT

Number of donor reports produced and grants closed on time.

To join us in saving lives, changing lives, you will have:

Education:

Completion of secondary school education. A post-secondary certificate in Business Administration, Office Management, or any other related functional area is desirable.

Experience:

Four or more years of progressively responsible relevant work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

Proficient in the use of office equipment and computer software packages, such as Microsoft Office Suite (Excel (in particular), Word, PowerPoint, Outlook) is mandatory.
Ability to identify data discrepancies and rectify problems requiring attention is mandatory.
Knowledge of work routines and methods in order to complete processes under minimal supervision. (Desirable)
Uses tact and courtesy to give and receive information to a wide range of individuals. (Desirable)
Ability to identify data discrepancies and rectify problems requiring attention is mandatory. (Desirable)
Ability to offer guidance or basic on-the-job training to more junior staff. (Desirable)

Language:

Fluency (level C) in both oral and written communication in English and Arabic language

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

Once your profile is completed, please apply, and submit your application.

Please make sure you upload your professional CV in the English language

Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.