Sales Manager – Rooms, Events, and Conferences

A little taste of your day-to-day:

Our hotels bring people together. We’re searching for a Meeting & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.
Every day is different at IHG, but you’ll mostly be:
Liaising with clients to build accurate events bookings
Delivering exceptional service standards in-person, on email or over the phone
Establishing client requirements to effectively facilitate their needs
Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team

What We need from you:
Previous groups, meeting and events experience in a hotel or sales role
Passion for providing excellent client experiences and client engagement
Confidence in proactively preventing problems and ability to handle service recovery following any complaints
Love of working in a fast-paced and motivated team with a desire to take the next step in your career
Excellent attention to detail
Exceptional administrative and time-management skills
Willingness to work as part of a team and learn new things

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.